Information We Collect
We may collect contact details, service request information, and website usage data when you interact with us.
How We Protect It
We take reasonable steps to protect personal information from unauthorized access, misuse, or disclosure.
Your Choices
You may contact us anytime to ask questions about your information or request updates to your contact details.
1. Introduction
City Towing ATL respects your privacy and is committed to protecting the information you share with us. This Privacy Policy describes how we collect, use, store, and protect information received through our website, phone calls, email communication, contact forms, and service requests.
2. Information We May Collect
We may collect the following types of information when you contact us or use our services:
- Your name, phone number, and email address.
- Your service location, pickup location, or vehicle-related details.
- Information you provide when requesting towing or roadside assistance.
- Communication details from calls, emails, messages, or contact forms.
- Basic website usage information such as device, browser, or pages visited.
3. How We Use Your Information
We may use the information we collect for purposes such as:
- Responding to service inquiries and customer support requests.
- Providing towing, roadside assistance, and related services.
- Communicating with you about appointments, dispatch, updates, or follow-up support.
- Improving our website, services, and customer experience.
- Maintaining internal records related to operations and service quality.
4. Sharing of Information
We do not sell your personal information. We may share limited information when necessary to operate our business, respond to your service request, work with service providers, or comply with applicable legal obligations. Any sharing is limited to what is reasonably necessary for business operations or support.
5. Cookies and Website Data
Our website may use cookies or similar technologies to improve performance, understand how visitors use the site, and enhance the browsing experience. These tools may collect non-sensitive technical information such as browser type, pages viewed, and session activity.
6. Data Security
We take reasonable administrative, technical, and organizational steps to protect the information we collect. However, no method of online transmission or electronic storage can be guaranteed to be completely secure, so we encourage users to share information responsibly.
7. Third-Party Links
Our website may contain links to third-party services or platforms, such as maps, messaging tools, or social communication services. We are not responsible for the privacy practices, content, or policies of those third-party services.
8. Your Rights and Requests
If you would like to ask about the information you shared with us, request corrections, or contact us regarding privacy concerns, you may reach out using the contact details listed below. We will review requests and respond as reasonably appropriate.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, or business practices. Any updated version will be posted on this page with a revised effective date if needed.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact City Towing ATL:
Phone
+1 (470) 710-5023Address
2904 The Valley, Sandy Springs, GA 30328